Last updated: September 9, 2026
Advancity Tax Relief, a service of Advancity Financial Solutions, LLC ("we," "us," or "our"), respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly, including your name, phone number, email address, mailing address, and details about your tax situation that you share when requesting a consultation or engaging our services. We also collect limited technical information automatically, such as IP address, browser type, and pages visited.
We use your information to respond to your inquiries, provide tax resolution and tax preparation services, communicate with you about your matter, send appointment reminders and document requests, process payments, and meet our legal and professional obligations.
If you consent to receive text messages from us, we use your mobile number to send service-related messages such as appointment reminders, document requests, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We share it only with service providers who help us operate our business, such as payment processors, scheduling tools, and our customer relationship platform; with the IRS or state tax authorities when you authorize us to represent you; and when required by law.
We use reasonable administrative, technical, and physical safeguards to protect your information. We retain records for as long as needed to provide services and to meet legal, tax, and professional record-keeping requirements.
You may opt out of text messages by replying STOP, unsubscribe from marketing email using the link in any message, and request access to, correction of, or deletion of your personal information by contacting us. We will respond consistent with applicable law.
Our services are not directed to children under 13, and we do not knowingly collect their information.
We may update this policy from time to time. The date above reflects the most recent version.
Advancity Financial Solutions, LLC (dba Advancity Tax Relief)
Allentown, PA 18104
Email: [email protected]
Phone: 610-904-5330
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